Capper & Jones Solicitors

Your solution starts here………

Tel: 01352 752020

01352 757428

Email: mail@capperandjones.co.uk

Authorised and Regulated by Solicitors Regulation Authority

SRA Number: 00047132    

VAT No: 161 2915 79


Accessibility  -  Privacy Policy  -  Cookies  -  Online Dispute Resolution  -  Email Security  -  Complaints


Old Bank Chambers

1 King Street

Mold

Flintshire

CH7 1LA


Generally, we will only use your information within Capper & Jones. However there may be circumstances, in carrying out your legal work, where we may need to disclose some information to third parties; for example:


In the event any of your information is shared with the aforementioned third parties, we ensure that they comply, strictly and confidentially, with our instructions and they do not use your personal information for their own purposes unless you have explicitly consented to them doing so.  There may be some uses of personal data that may require your specific consent. If this is the case we will contact you separately to ask for your consent which you are free to withdraw at any time.


How do we protect your personal data

We recognise that your information is valuable and we take all reasonable measures to protect it whilst it is in our care.  We have exceptional standards of technology and operational security in order to protect personally identifiable data from loss, misuse, alteration or destruction. Similarly, we adopt a high threshold when it comes to confidentiality obligations and both internal and external parties have agreed to protect confidentiality of all information; to ensure all personal data is handled and processed in line with our stringent confidentiality and data protection policies.  We use computer safeguards such as firewalls and data encryption and annual penetration testing; and we enforce, where possible, physical access controls to our buildings and files to keep data safe.


How long will we keep it for

Your personal information will be retained, usually in computer or manual files, only for as long as necessary to fulfil the purposes for which the information was collected; or as required by law; or as long as is set out in any relevant contract you may hold with us. For example:


As long as necessary to carry out your legal work

For a minimum of 7 years from the conclusion or closure of your legal work; in case you, or we, need to re-open your case for the purpose of defending complaints or claims against us

For the duration of a trust

Some information or matters may be kept for 16 years – such as commercial transactions, sales of leasehold purchases, matrimonial matters (financial orders or maintenance agreements etc.)

Probate matters where there is a surviving spouse or civil partner may be retained until the survivor has died in order to deal with the transferable Inheritance Tax allowance

Wills and related documents may be kept indefinitely

Deeds related to unregistered property may be kept indefinitely as they evidence ownership


What are your rights?

Under GDPR, you are entitled to access your personal data (otherwise known as a 'right to access'). If you wish to make a request, please do so in writing addressed to our Data Protection Officer Susan Jones; or contact the person dealing with your matter.


A request for access to your personal data means you are entitled to a copy of the data we hold on you – such as your name, address, contact details, date of birth, etc.- but it does not mean you are entitled to the documents that contain this data.  Under certain circumstances, in addition to the entitlement to ‘access your data’, you have the following rights:


  1. The right to be informed: which is fulfilled by way of this privacy notice and our transparent explanation as to how we use your personal data
  2. The right to rectification: you are entitled to have personal data rectified if it is inaccurate or incomplete
  3. The right to erasure / ‘right to be forgotten’: you have the right to request the deletion or removal of your personal data where there is no compelling reason for its continued processing. This right only applies in the following specific circumstances:



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