Capper & Jones


Your solution starts here…..

Authorised and Regulated by Solicitors Regulation Authority

SRA Number: 00047132    

VAT No: 161 2915 79

EU ODR Regulations

Old Bank Chambers

1 King Street


Flintshire CH7 1LA

Tel: 01352 752020 or

01352 757428

EU ODR Directive

With effect from 15th February 2015 EU Regulations on Consumer Online Dispute Resolution (ODR) allow consumers who bought our services online to submit their complaint via an online complaint portal.

We are required under the regulations to provide our clients the following information:

  1. Link to the ODR platform – please follow the following link for further information

  1. Our contact email address in case of a complaint under the ODR regulation – Robert Capper or Susan Jones