Capper & Jones

Solicitors

Your solution starts here…..

Authorised and Regulated by Solicitors Regulation Authority

SRA Number: 00047132    

VAT No: 161 2915 79

EU ODR Regulations


Old Bank Chambers

1 King Street

Mold

Flintshire CH7 1LA


Tel: 01352 752020

EU ODR Directive


With effect from 15th February 2015 EU Regulations on Consumer Online Dispute Resolution (ODR) allow consumers who bought our services online to submit their complaint via an online complaint portal.


We are required under the regulations to provide our clients the following information:


  1. Link to the ODR platform – please follow the following link for further information


  1. Our contact email address in case of a complaint under the ODR regulation – Robert Capper or Susan Jones